Here are some of the many angry reviews from the Apple website: I certainly feel like I’ve paid for that privilege. Please help! I’ve resigned myself to the fact that I have to spend that money so I can actually use my notebook but would sleep sounder knowing that the money was going toward something that would last me longer than a Dell charger would. I went to Apple’s online store to check the price ($79) only to discover that there appears to be literally hundreds of complaints from people claiming to have used their adapters for even shorter periods of time, or at least very carefully, before being forced to replace them, and demanding that Apple address the issue of its poorly fortified MagSafe ports.įorcing that many people who have already invested a large amount into a reliable product to buy replacement parts so soon seems like an easily resolved situation that would save Apple a lot of headaches in the future and, more importantly, goes against their image as a company that sells sturdy, easily managed products.
2006) was fraying by the magnetic port, rendering it mostly useless (or at least, useless if I didn’t want to set my house on fire charging my Macbook with exposed wires).Ĭursing my luck, I tried to reconcile making myself buy a new charger when it was just this small part of the product that was faulty and wondered how this could have happened after extremely meticulous care of my notebook (to the extent that I can count on my hands how many times it’s left the house). Naturally, I was upset when I noticed the MagSafe power adapter on my Intel Core Duo Macbook (ca. I’ve always been satisfied with their customer service and exceptional products. I’ve been using Apple products for years. Christine, call Apple and explain your problem, and see if they’ll replace it for free. Power adapters cords defective products cables dangerous magsafe replacements repairs computers recalls appleĪpple’s perpetually melting and fraying MagSafe adapters-apparently these things are made out of Styrofoam and rice paper-continue to cause trouble.